“Real Flower Shop” – This is your typical flower shop where a friendly knowledgeable clerk or owner sells flowers and other floral products and services across a counter
“Order Gatherer” – These are telemarketers selling flowers from an office for commission, by forwarding your order to a “Real Flower Shop” to make and deliver. They typically run full-page ads in the yellow pages without addresses. They will usually be the top listings on Internet search engines.
Flower peddler is a “Real Flower Shop” that strives to provide the best available customer service. Your order will receive personal attention from our family of experienced florists, and will have the following guarantee:
1. For any claim of non-delivery we ask that we be given at least 24-48 hours to contact the filling florist to determine what occurred. There are several logical reasons why this could happen.
2. If it is determined that the filling florist did not make the delivery attempt, it is our policy to provide you with a refund.
3. If there is a quality problem, the recipient should contact the florist that made the delivery within 24 hours.
It is our mission to insure that none of the above situations should occur, but if it should, we will attempt to make things right.
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